The Internet phone industry is growing at an exponential rate and today boasts more than 4 million users, more than doubling in the past year. But as the number of users increases, so does the number ...

Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features at a ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Irwin Lazar is vice president and service director for Nemertes Research. Nearly every Voice over IP provider has a cloud offering these days, but cloud-based VoIP services thus far have failed to ...

Do VoIP, wireless and cable broadband offer enough competition in a market where traditional phone providers are merging left and right? Marguerite Reardon started as a CNET News reporter in 2004, ...

For the last couple of newsletters we’ve been concentrating on some of the options for converging the worlds of wireless LANs and voice over IP. There’s clearly a desire for this to happen, but the ...

The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from ...

IP PBX provider ShoreTel on April 23 will launch a mixed bag of IP Telephony enhancements designed to make end users more productive and organizations more efficient, and to reduce the total cost of ...

With so many easier alternatives for sending docs, VoIP fax is a lousy strategy. Learn why fax fails over VoIP and what you can do instead. While it’s possible to send a fax using Voice over Internet ...