Salesforce announced expansions of its partnerships with AI model developers Anthropic and OpenAI. Agentforce data will be accessible in OpenAI's ChatGPT, and mutual customers will be able to sell ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4 percent year-over-year, ...

Sarina Trangle started as a corporate news reporter in October 2024. She previously spent four years on the business desk at Newsday, covering the health industry, commercial real estate and cannabis.

Digital AI chatbot, Happy young African American woman using mobile smartphone with AI chatbot for online information in ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...