SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhancing its customer ...

On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city’s Utility Customer Service Division has ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity This milestone reinforces the ...

Tokyo and Kawasaki, Japan, Feb 6, 2026 - (JCN Newswire) - - Genesys(R) Cloud Services, Inc. (Headquarters: Minato-ku, Tokyo; President: Paul Ito Ricci, hereinafter Genesys), a global cloud leader in ...

(Bloomberg) -- Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance of enterprise software rivals backing the same company.

-Genesys said on Monday it had raised $580 million in a funding round led by Salesforce Ventures, valuing it at $21 billion, as the enterprise software maker seeks to expand its offerings and amid ...

Modivcare, a provider of non-emergency medical transportation, remote monitoring, and personal in-home care, is transforming support for its 34 million members with Genesys Cloud. The contact center ...

The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat As a valuable ...