Customer Service Platform

Salesforce acquires AI customer service platform Fin

Salesforce acquires AI customer service platform Fin for $3.6B

Salesforce says it wants to use Fin’s team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

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Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push

· 11h · on MSN

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

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SoftServe Cuts AI Agent Deployment from Months to Four Weeks

SoftServe, a digital engineering and technology services company, today released the SoftServe Agent Management Platform.

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Salesforce to buy Irish-founded software firm Fin for $3.6bn

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Salesforce to buy Irish-founded tech firm Fin for $3.6bn

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Salesforce acquires AI customer service platform Fin for $3.6 billion

“Fin brings proven agent technology, a deep commitment to customer success, and an incredible AI team that will complement Agentforce with powerful service agent capabilities,” said Salesforce CEO Mar...

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Salesforce to acquire AI customer service company Fin for $3.6B

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Salesforce acquires Fin, formerly Intercom, for $3.6 billion

10h

CRM Stock Breaks Nine-Day Losing Streak — Salesforce Acquires AI Customer Service Platform For $3.6B

Salesforce entered a definitive agreement to purchase Fin, an advanced AI-powered customer support platform formerly known as Intercom.

The Silicon Review

What Is a CX Platform? AI-Powered Tools That Measure & Improve Customer Experience

Learn what a CX platform is and how AI-powered tools help businesses measure, analyze, and improve customer experience through feedback, journey mapping, automation, and actionable insights.

techtimes

Customer Service Platform with a Fully Customizable AI Agent Launched by CoSupport AI

Built on cutting-edge AI in customer service, the platform empowers teams to reduce ticket volume, uncover insights, and elevate every interaction. Whether you aim to reduce ticket volume, empower your team, or uncover strategic insights from every customer interaction, this all-in-one platform gives you the tools to achieve it: faster, smarter, and with measurable results.

CMS Wire

Kustomer Launches the First AI-Native Customer Service Platform

Kustomer is the first AI-native customer service platform, designed to revolutionize how businesses deliver customer experiences. Combining AI-powered automation, human expertise, and a connected CRM, Kustomer empowers organizations to provide effortless, personalized support across all channels.

Business Wire

Kustomer Launches the First AI-Native Customer Service Platform with Industry Leading AI Agents and Disruptive Pricing

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, empowering organizations to deliver next-generation CX at unparalleled speed and ...